Contact
One inbox, read by a person, not a ticketing system pretending to be one.
Who runs this
Wish Technologies
11A/1 Rajiv Gandhi Nagar, Wagle I.E., Thane, Maharashtra 400604
GSTIN 27BTHPA8444B1ZY
hey@whatdoitextback.com
Complaints
Our Grievance Officer is Rishikesh Suvarna, reachable at hey@whatdoitextback.com with "complaint" in the subject. We acknowledge within 24 hours and resolve within 15 days.
In practice most things are answered the same day. Those are the outer limits, not the target.
Billing, refunds, anything broken
Write to hey@whatdoitextback.com and we reply within 2 working days. The refund policy says what you are entitled to before you ask.
Your data
Requests to see, correct, or erase your data go to the same address, and we answer within 30 days. Most of it you can do yourself from your account page, which is faster. If we do not resolve something, you can complain to the Data Protection Board of India.
Reporting something that should not be here
If you believe this service has been used to harass someone, or that content involving a child has been uploaded, write to hey@whatdoitextback.com with "safety" in the subject. It is read by a person every day, not on a rota. Say what you saw and when. Do not attach the material itself, which does not help us and may be unlawful to send.
Reports involving a child are acted on the same day and referred to the authorities where the law requires it. If a child is in immediate danger, contact the police first and us second.
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