Refunds and cancellation
last updated 15 August 2026
Short version: if you have not used them, you get your money back. Wish Technologies handles these directly, not through a third party.
Replies you have not used
Full refund, no questions, within 7 days of buying. Write to us and say so. If you have used some of the pack we refund the rest, worked out per reply, on the same 7-day window.
Replies you have used
Those we cannot return. Each one has already been written, and the cost of writing it is real and already spent. This is the same reason a downloaded file is not returnable.
When something went wrong at our end
Charged twice, charged and got nothing, or replies that never arrived: full refund, and the 7-day window does not apply. Tell us what happened and we will not make you prove it.
Nothing renews
We only sell one-off packs. There is no subscription to cancel, no card kept on file, and replies you have bought do not expire.
How long it takes
We reply within 2 working days. Once we approve a refund it goes back to the card or account you paid from, which usually lands within 5 to 7 working days depending on your bank. We do not refund to a different account from the one that paid.
How to ask
Email hey@whatdoitextback.com from the address on your account, with roughly when you bought and what went wrong. That is the whole process. There is no form.